Shipping charges shall be added to your Order at the time of check-out. An estimated delivery time is displayed on in Your profile. Delivery could take a little longer for remote locations. You will receive an email with the tracking number as soon as the products are shipped. Orders are dispatched within 2 working days. In case of additional time, the users will be notified at the time of placing the order. The delivery and transit time of our customized products may vary based on the geographical location and distance of the recipient's address. Additionally, the presence of holidays, weekends, and other factors may impact the estimated delivery time. While we make every effort to provide accurate delivery estimates, we cannot guarantee specific delivery dates. Customers are advised to consider these variables when placing orders and allow for possible delays due to location, distance, holidays, and other unforeseen circumstances. We shall not be held liable for any inconvenience or loss arising from delays in delivery caused by factors beyond our control.. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. Products are not shipped on Sundays and public holidays.

You are requested to enter the correct billing address and contact information. Make sure to also enter the correct shipping address (Street number and name, City, State, and Zip Code) as We are not liable for packages that are sent to the wrong address when the address information is not entered correctly.

RETURNS

We value your satisfaction and want to ensure a smooth experience for you. In the event that you need to return a product, please take a moment to familiarize yourself with our Returns and Refunds Policy outlined below:

Returns Accepted

Returns Eligibility: We accept returns under the following circumstances:

  a. Receipt of a short-expiry product: If you receive a product with an expiry date within 1 month.

  b. Receipt of product(s) damaged in transit: If the products you receive are visibly damaged or compromised during transit.

c. Receipt of a product with a manufacturing defect

Refund Processing:

  - Immediate Store Credit: If the products are found to be damaged, spoiled, or expired, we will initiate an immediate store credit to your account.

  - Full Refund: In cases where the material has expired, and the product is deemed unsuitable for consumption, a full refund will be processed within 7 working days.

Exchanges Not Allowed:

We regret to inform you that exchanges are not allowed under our refund policy.

Return Process:

- If the goods are spoiled due to expiration, please contact our customer support team. We will arrange for the return of the products and cover the return shipping costs.

Refund Method and Timeline:

- The refunded amount will be credited back to the original payment account used for the purchase.

- Please allow up to 7 working days for the refund to be processed and reflected in your account.

Please note that this refund policy is specific to the situations mentioned above. For any other concerns or inquiries, please contact our customer support team for further assistance.

Delivery Schedule : All orders will be delivered within 2 to 7 days depending on the delivery location