Contact

We're all ears.Even the floppy ones.

Questions about a product, delivery or your order? Our team is ready to help.

Cats and dogs peeking over a table
Ginger cat resting beside a paper envelope
Say hi

We love pet mail.

Address

12 A JR Enlclave MGR Nagar

Follow the pack

@my.petmart on Instagram

Common questions

  • How long does delivery take?

    Delivery timing depends on your location and the courier service. Share your delivery postcode with our team for the latest estimate before ordering.

  • Is Cash on Delivery available?

    Available payment methods are shown during checkout. If Cash on Delivery is not listed for your order, please choose one of the displayed online payment options.

  • How do I return an item?

    Sign in, open My Orders, choose the delivered order, and submit a refund or replacement request for the eligible item. You can follow its status under Returns.

  • Do you ship pan-India?

    Serviceability depends on the delivery postcode. Enter your shipping address at checkout or contact us with your postcode so we can confirm coverage.